Webinars

Each digital replay is worth 1 Education Point and 1/4 Participation Point per day for ICCE certification

Doing Business in China

• Country Overview & Business Trends
• Introduction to Legal Landscape
• Due Diligence on Chinese Business Partners
• Legal Process Differences in China & Misconceptions
• Collection Proceedings
• Creating Strategic Advantage Against Debtor – what is needed to prove in court
• Enforcing Contracts in China

Doing Business in Canada

• Initial process and opportunities you can't miss
• Important questions to be raised
• How to Protect Yourself
• Things to Remember and Best Practices
• Legal Elements
• Choice of applicable law
• Securing a Transaction

Doing Business in India

• Know India- Country, Culture & Economy
• Indian Legal System
• Companies in India
• Debt Collection
• Contracts
• Credit Reporting Services - India
• MNS Group – An Overview

Doing Business in Mexico

• What kind of financial and/or legal information are closed/private companies obligated to publish, file, or share?
• What kind of international credit reports are out there and how do they help? What do they lack (e.g. D&N and US Commercial Service: “International Company Profile”)
• What kind of investigations can be conducted in Mexico (through local counsel) and what information are you looking for?
• What can you expect from these investigations in terms of timing, costs, and headaches?
• Can we rely on “audited” financial statements?
• What companies, regions, or industries present greater risk in Mexico?

Doing Business in Russia

• This 1-day webinar will provide you with valuable information and further resources on how to effectively conduct business in Russia. The session will begin with speaker, John McCaslin, providing an overview of the practical and economic aspects of trading. Robert Schulze, a Lawyer with a law practice based in Moscow, will focus on the legal elements and advise on debt collection methods to ensure payment whilst offering advice on how to mitigate risks on credit sales into Russia.

Incoterms

• Discover the background of Incoterms
• Understand how Incoterms are used in trade transactions
• Learn how to know when to use which Incoterm
• Discover how Incoterms affect payment terms and title to the goods
• Find out how Contracts work with Incoterms
• Learn about Total Transportation and Carriage Contracts under Incoterms
• Hear how Insurance is handled under Incoterms
• Find out how Incoterms should be stated on documents (including the Proforma Invoice)

Doing Business in Trinidad & Tobago, Bermuda and Jamaica

• Cultural Overview
• Legal Issues
• Credit Management Risks
• Common Pitfalls
• Recommendations

Demystifying Chapter 15 of the Bankruptcy Code and Other Cross Border Insolvency Developments

• This webinar is designed to demystify Bankruptcy Code Chapter 15's complexities, discussing how Chapter 15 works, what Chapter 15 filings are being used to accomplish, and practical advice for trade creditors when a foreign debtor files a Chapter 15 case.

Doing Business in the Ukraine

• General Overview
  • Geography and culture
• Economic Overview
• Judicial System Overview
• Types of Business Entities
  • Limited liability company
  • Joint stock company
• Conducting Business with Ukrainian Companies
  • Avoiding the top 5 mistakes
  • Contracts with Ukrainian buyers
  • Ukrainian import-export regulations
• Recommendations

Advanced Letters of Credit

• Learn how to use Letters of Credit to your advantage, rather than thinking of them as a pain
• Learn how to make the credit less complex and easier to comply with
• Understand what "Negotiation" means
• Understand the different letter of credit payment types ("by Payment", by Deferred Payment, "by Acceptance" and "by Negotiation") and how they affect your payment
• Financing with a letter of credit – how it works
• Discover why the availability of a credit and the expiry place are important
• Discover what rules might affect your transactions
• Understand how to read the SWIFT MT700 letter of credit format

Fundamentals of International Payment Methods

• Making Open Account Terms Work
• Documentary Collections - Understanding How to Use Them Correctly
• Letters of Credit - Why They Are Still Around and How To Take the Mystery Out of Using Them

Negotiating Payments

• Insight into the top skills of practised negotiators
• Your style and how to adapt to each situation
• Understand the importance of setting objectives and preparation
• Dealing with Difficult Negotiations
• Understand how to minimize negotiation conflicts both internally and externally
• Negotiate face-to-face, on the phone, and through e-mail

Tips for Entering Middle East Market

• Credit reporting basic requirements
• Companies' legal forms and the requirements for company formation
• Financial filing requirements
• Cultural differences

Doing Business In Australia

• Geographic Background
• Government Overview Court & Legal System – levels of courts, types of proceedings
• Australian Imports & Exports
• Due Diligence Procedures
• Paperwork – credit application, contract with conditions of sale, import/export required documentation and payment methods and terms
• Collection Actions
• Mediation, Debt Dispute Resolution and Other Legal Actions
• Helpful Hints
• Questions & Answers

Managing International Credit in the Coming Recovery

• Global demand for credit during the ongoing economic downturn
• Growth forecast for international credit in the coming recovery
• Updates on markets in the news: Japan, Euro-Zone, Middle East
• Techniques for evaluating foreign debtors and credit risks
• Tools for managing international credit in a changing world

Doing Business in Singapore

• Country Overview – Singapore’s political, economic, business environment
• Legal System and Framework
• Investment Regime
• Trade Documentation
• Dispute Resolution and Debt Recovery

Doing Business in The Netherlands

• Cultural & Country
• Contracting
• Securities and Liabilities
• Debt Collection
• Types of Legal Proceedings
• Insolvency

Doing Business in Belgium

• Cultural & Country
• Contracting
• Critical Factors for Collection
• Types of Legal Proceedings
• Creating Strategic Advantage Against Debtor
• Enforcing judgments

Doing Business in Brazil

• Geographic Background
• Foreign Affairs
• Economy of Brazil - strengths, weaknesses & main economic indicators
• Import/ Export Trends
• Who Can Start a Business in Brazil?
• Law & Legal Reform
• Court System – levels of courts, types of proceedings
• Enforcing Contracts
• Arbitration
• Judicial Recovery Procedure
• Credit Insurance
• Helpful tips

Non-Financial Warning Signs of Insolvency

• Identify changes in the attitude of the principles of a business and the staff
• Recognize the structural and business changes when a company is starting to face insolvency, including the change of its professional staff and methods or simply the type of information provided to creditors
• Learn of changes which can be spotted easily by visiting, surfing the web or asking the right questions
• Obtain information from specific experiences, stories and anecdotes

Essential Telephone Techniques

• Call handling technique
• Persuading the customer to pay
• Dealing with non-payment excuses
• Closing the call

Doing Business in the US

• Overview of the U.S. Court System
• Considerations in Pursuing Claims/Suits
• Foreign Judgment Collection
• Enforcement of Claims & Judgments: Remedies
• Attorney’s Fees Associated with Collections

Doing Business in the UK

• Culture & Country
• Contracting Critical
• Factors for Collection
• Types of Legal Proceedings
• Creating Strategic Advantage Against Debtor
• Enforcing judgments

IFRS vs. US GAAP

• Discover recent developments with convergence & use of IFRS.
• Understand key differences between U.S. GAAP & IFRS.
• Consider the impact on lending & credit management.
• Identify actions to prepare for the changes.
• Recognize jurisdictions which permit or require IFRS use.
• Evaluate the potential impact of IFRS on US businesses.

Doing Business in South Korea

• Why Choose South Korea?
• Need-to-Know cultural Information
• Economy of South Korea
• Frequent Transactional Problems
• Tips to Prevent Transactional Problems & Essential Steps
• Credit Contracts & Instruments
• Debt Collection Remedies
• Tips in Dealing with Korean Companies

Doing Business in Chile

• Demographics of Chile
• Country & Business Environment Ratings
• Import/Export Trends
• Economic Strengths & Weaknesses
• Cultural Information
• Financial System
• Legal Framework – individuals & companies
• Investing Capitals in Chile
• Critical Factors for Collection – financial & legal
• Credit Contracts & Instruments
• Guarantees for Credit Operations
• Alternative Dispute Resolutions
• Debt Recovery – Prejudicial & Judicial

Doing Business in China

• Country Overview & Business Trends - to include implications of China's 12th 5-year plan (2011-2015)
• Introduction to Legal Landscape
• Due Diligence on Chinese Business Partners
• Legal Process Differences in China & Misconceptions
• Collection Proceedings
• Creating Strategic Advantage Against Debtor – what is needed to prove in court
• Enforcing Contracts in China
• Security Devices – letters of credit & third party guarantees
• Alternate Options for Legal Action
• Helpful Tips & "Watch-outs!"
• Question & Answer

International Credit Policy

• Formal policy vs. a set of procedures
• Credit Policy as an investment tool - strategies to support sales
• Preparing an outline proposal for a credit policy
• What to include - the key elements, terminology and features
• Identifying external and internal factors affecting policy & procedures
• Obtaining 'buy in' from other departments
• Implementing a written credit policy

Doing Business In Mexico

• Critical Factors for Collection – financial & legal
• Comparison of Mexican & American legal systems
• Types of Legal Proceedings in Mexico – executive, civil, special, ordinary & preliminary
• Creating Strategic Advantage Against Debtor
• Collection Strategies Based on the Credit Application and Other Key Documents
• Security Instruments
• Options for Legal Action in an Event of Default
• Plus, case studies, tips & precautions!

Documentary Collections and L/Cs

• Rules for documentary collections (DCs)
• When to use and NOT to use DCs
• Ensuring compliance and payment
• How to avoid reducing a L/C to a simple DC
• Identifying common discrepancies that CANNOT be fixed
• Protecting your company from order cancellation
• How and when amendments to the L/C are necessary

Strategies for Credit Management

• Introduction to Strategy and best practice
• How Credit adds value to business – working capital management
• Tools to identify gaps in processes and procedures
• Working strategically with customers
• Dealing with change –applying clear direction amid shifting priorities
• Managing Stakeholder expectations
• Generating ideas to promote Credit Management within the organisation
• Setting meaningful goals for the team
• How to survive and thrive under difficult conditions - applying a strategic approach within your role

The Customer Visit

• Rationale behind the visit – Assessing the customer's current situation
• Step-by-step preparation to lead a purpose-driven meeting
• Who should attend and what's the protocol regarding numbers?
• Techniques to gather information without jeopardizing the business relationship
• Follow-up strategy and actions to be taken