FCIB's Annual International Credit & Risk Management Summit

May 9-11, 2010 • Hotel Barbizon Palace • Amsterdam, The Netherlands

Program

Sunday, May 9th

10.00 – 5.00pm FCIB Europe Golf Day

 
Sponsored by: OnGuard
  

7.00 – 8.00pm
Sunday Evening Welcome Reception
Sponsored by: Graydon International
  
Monday, May 10th
Please note – EXPO opens at 8:00am and can be visited throughout the day
8.00 – 8.30am Networking Breakfast
8.30 – 8.45am Conference Welcome
8.45 – 10.00am
Keynote Presentation:

Global Economic Outlook
The aftermath of the collapse of the World economies and the latest news on recovery trends.

Speaker: Dr. Gaurav Ganguly, Chief Economist, Atradius – The Netherlands
  
10.00 – 10.30am

Coffee Break/EXPO

Sponsored by:CreditRiskMonitor
10.30 – 12.00pm Are You Maximising Performance from Your Collections Team?
 
Speaker: Linda Pavey, Director of Credit, Pitney Bowes – UK
 

In this current challenging financial climate where cash flow is critical and proactive management of risk and bad debts is core to every organization, the key element in a collections environment are the people, both as individuals and a team. They will make or break performance on DSO and aged debt impact on cash flow.

This session will examine
• Getting the best from your collections team
• Achieving your KPI’s
• Managing to retain your best people

This session will also enable you to
• Provide a quick health check on your receivables environment (people, processes and performance)
• Review collections performance, strategies, key metrics, measures and reporting
• Consider if you are really getting the best from overhead cost

12.00 – 12.30pm

Maximizing Your Recovery: Making the Most of Claim Intelligence, Compliance Procedures and Funding Opportunities

Speaker:Heleen Rijkens-Unger, Omni Bridgeway Group BV

How can claim intelligence help assess whether your recovery makes commercial sense? Undertaking a full analysis of all opportunities and risks relating to all opposing parties and available procedures is fundamental. What compliance procedures do you need to be aware of when engaging recovery agents in emerging markets? Increased regulation is now being matched with greater enforcement, as recent fines and prison sentences have proven. If you cannot devote the resources required to finance recoveries or your claim is too small to make recovery worthwhile, what options are available?

12.30 – 1.30pm Networking Lunch/EXPO
Sponsored by: AON
1.30-2.00pmCoffee and Desserts in EXPO area
2.00 – 3.00pm Concurrent Interactive Streams
  1. Interactive stream (1) A “behind the scenes look” at Credit Insurance
 
Moderator: Philip Simmons, Commercial Director, Aon Limited
Panelists:

Damien Dawson, Manager - Strategic & Multinational Account Management, Euler Hermes, UK
Xavier Denecker, Managing Director, Coface UK and Ireland
Jane Johnson, Director, Special Products, Northern Europe and Asia Pacific , Atradius, UK
Neil Ross, Senior Vice President, Trade Credit, Chartis Insurance UK Limited, UK

 

How are crucial business relationships managed between Vendor and Corporate if conflicts arise? Where do exporters go when credit insurance is refused or limits reduced or cancelled? How do these decisions impact upon the ability of a corporate to extend credit?

Join us in Amsterdam as we take a look behind the scenes at how policy and credit limit decisions are arrived at and how they affect the day to day lives of executives working within the credit risk cycle.

  2. Interactive stream (2) Shared Services Models and Their Implementation
 
 
Speakers: Rita Mocquet, Financial Director, EMEA, Honeywell NV. –  Belgium
 

How do you develop and create a financial shared services model? This concept is gaining more corporate currency in the light of many mergers and acquisitions as companies look at integrating key financial functions.

We will examine the major aspects of shared financial services in relation to critical success factors and necessary changes in organisational structure, which sometimes lead to different roles and responsibilities for existing/new members of the team.

3.00 – 3.30pm Coffee Break/EXPO
3.30 – 5.00pm Open Forum (Q&A) Session
 
Moderator: Tim Lane, Business Development Executive, R K Harrison Financial Risks Limited – UK
Panelists:

Berry Van Hoof , Credit Manager, Europe, Cytec Surface Specialities S.A – Belgium
André Kolkman, Director/Senior Consultant, Triangle Working Capital B.V. and Triangle Credit Management Consultancy B.V, Netherlands
Vince Wellings, Region Credit Manager, Europe, Asia and Sub-Saharan Africa, Halliburton Energy Services – UK
Adolf Renaud, Global Director of Credit and Collections, Tekelec, Morrisville – U.S.A

  The Open Forum gives delegates the opportunity to submit specific questions, which are then discussed by a panel of FCIB member companies and conference delegates. There are also plenty of opportunities for informal discussions with industry peers. Don’t miss this highly interactive and thought provoking session!

7.30 – 10.30pm
Monday Evening Dinner
Sponsored by: Atradius
 
Join us for a wonderful evening in a delightful setting and relax and enjoy mingling with your fellow colleagues!
   
Tuesday, May 11th
8.00 – 8.30am Networking Breakfast
8.30 – 10.00am Gaining Cultural Currency in Global Business
 
Speaker:

Rachel Skanson, Director of Intercultural Services, Spring Institute for Intercultural Learning – U.S.A

  At the heart of every culture are values and beliefs which drive communication patterns, interaction, and negotiation. Learn how to gain "cultural currency" with international business partners and clients by developing an understanding of the cultural characteristics that impact communication and ultimately the management of debt.

10.00 – 10.30am Coffee Break
10.30 – 12.00pm Credit Scoring and Risk Assessment Models – How to Create and Achieve Best Practice in Credit Scoring
 
Speaker: Denis Mustajbasic, Executive Specialist, Global Credit Risk Management, BASF – Germany
David Taylor, Chief Executive Officer, OnGuard Group – The Netherlands
 

What are the key ingredients which, when mixed together, achieve an effective credit scoring model for your company? As risk assessment plays a substantial role in a company’s success or failure rate in recovering its A/R, this session will define the key aspects of credit scoring models and how this is integrated into a company’s overall risk assessment analysis.

12.00 – 1.00pm
 Networking Lunch and close of conference
1.00 – 3.00pm Industry Credit Circle Groups
3.30 – 5.30pm European Advisory Council Meeting