| 8:30 am–2:30 pm | Golf Outing |
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| 6:30 – 7:30 pm | Welcome Reception |
| | | Sponsored by: | Atradius Trade Credit Insurance |  |
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| Monday, November 16, 2009 |
| 8:00 – 8:30 am | | Continental Breakfast |  | | Sponsored by: | Coface North America |
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| 8:30 – 8:45 am | Conference Welcome
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| 8:45 – 10:00 am | Keynote Presentation
Global Crises, Global Opportunities
Daniel Christman brings content and clarity to the frontlines of international relations and the most pressing issues affecting the global business community. |
| | | Sponsored by: | HSBC |  | | | |
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| 10:00 – 10:30 am | | Coffee Break |  | | Sponsored by: | PNC Bank |
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| 10:30 – 12:00 pm | Concurrent Sessions |
| | 1.) Establishing an International Credit Policy
A good and effective international credit policy is one of the keys to ensuring the successful and timely collection of receivables. This session will delve into the specific areas that need to be addressed and it will cover important points, tips and considerations when establishing, updating and enforcing a credit policy. | Speaker: | Russell D’Souza, Director of Global Credit Risk Management- Hanesbrands, Inc. |
2.) Extending Credit Worldwide – Financial and Non-Financial Risk Models – Sharing of Practical Solutions
Are you comfortable with your understanding of the credit risk in your global customer portfolio? Examine risk assessment models that work, from simple to more complicated ones. Hear from a corporate credit practitioner and a credit risk model architect as they provide insight into the risk assessment models they’ve developed; case scenarios reviewed to help you understand the approaches so you can formulate your own. | Speakers: | Steve Rebraca, CICP, Director Customer Financial Services – Pentair, Inc.
Dr. Venkat Srinivasan, CEO – CreditPointe Inc. |
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| 12:00 – 1:15 pm | | Networking Lunch |  | | Sponsored by: | Euler Hermes ACI |
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| 1:15 – 2:00 pm | Business Outlook on Global Trade
An interactive opinion poll and a discussion of the results of HSBC’s Trade Confidence Index, a recent international survey gauging sentiment and expectations for trade activity, business growth, buyer risks, the need for trade finance, access to trade finance and the impact of FX and government regulations on businesses in key markets – US, UK, Brazil, China, India, Singapore, and UAE among them.
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| | | Speaker: | William Nowicki, Head of Trade and Supply Chain North America - HSBC |
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| 2:00 – 3:15 pm | Increasing Your Professional Power to New Levels of Excellence
Have you ever had a negative day at work? How did you feel at the end of it? Tired, drained…Now, have you ever had a positive day at work? How did you feel at the end of it? Energized! What if you could create every day to be a great day for yourself? Well-known author and top-rated speaker, Dr. Teplitz, will show you how to make every day that way, through actual tools and techniques that will increase your energy levels, resulting in more productivity, creativity, and more fun. These immediate, effective and easy methods can be applied to all aspects of your professional life.
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| 3:15 – 3:45 pm | | Coffee Break |  | | Sponsored by: | RBS |
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| 3:45 – 5:15 pm | The Accounts Receivable Cash Trap – Re-engineering Credit & Collection Processes and Implementing Effective Financing Strategies to Improve Cash Flow
The credit crunch has brought cash flow into sharp focus. Credit and trade finance pros will share current corporate initiatives, best practices and innovative financing strategies designed to drive results and lead to significant cash flow and working capital improvements. |
| | | Moderator: | Buddy Baker, VP/Manager Trade Services – Fifth Third Bank | | Panelists: | Tom Croke, Director of Global Credit – Ingersoll Rand Co.
Mona Ghazzaoui, CFA, Head of Supply Chain Financing - RBS |
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| 5:30 – 6:30 pm | | Cocktail Hour | 
 | | Sponsored by: | International Risk Consultants Inc./ICBA |
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| Tuesday, November 17, 2009 |
| 8:00 – 8:30 am | | Continental Breakfast | 
| | Sponsored by: | FCIA Management Co. Inc.
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| 8:30 – 10:00 am | World Markets in Review – Through the Credit Manager’s Lens
Join Dr. Belcsák in a discussion of the latest market developments and trade conditions throughout the world. Take a look at today’s volatile markets and hear the latest forecasts and key “watch outs”; ample time for questions. |
| | | Speaker: | Dr. Hans Belcsák, President – S.J.Rundt & Associates Inc. |
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| 10:00 – 10:30 am | Coffee Break
|  | | Sponsored by: | Wachovia Bank, a Wells Fargo Co. |
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| 10:30 – 12:00 pm | World Markets in Review – Through the Credit Manager’s Lens - continued
Round Table Forum: Latin America, Middle East, Asia and Europe
Discussion of the key issues of the day is the highlight of this forum. Join the moderator, the experienced panel members and your industry peers in the audience in an interactive exchange of information and expertise, with content derived from credit and country-specific questions submitted by conference participants in advance; an update on CADIVI and the state of export credit insurance.
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| | | Moderator: | Paul Beretz, Managing Director – Pacific Business Solutions, a Q2C Partner | | Panelists: | Dr. Hans Belcsák, President – S.J.Rundt & Associates Inc.
Paulo Menezes, Senior Credit Manager – Muehlstein International
(a Ravago Company)
Fernando Mesia, Vice President – Mercantil Commercebank
Andre Python, Vice President – FCIA Management Co. Inc.
Tina Sorrels, CICP, Director Global Credit – AJC International Inc. |
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| 12:00 pm | Conference Adjourns
| Thank You to CreditPointe, a RAGE Frameworks Division for their sponsorship of our conference binders. | 
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